Will the progressive integration of communications, IT, data and physical elements result in job loss ?
Since I work in IT and in IT services company similar to Accenture, I have a fair amount of idea of such technological transformation. Large companies often implement enterprise-wide software solution integrating communication, IT, Data and physical elements. This kind of integration often remove time lags and brings in more availability. Brynjolfsson and McAfee claim that automation and technology are destroying jobs at a rapid pace (Rotman, 2013). Since we are not completely Artificial Intelligence driven world yet, we need human to operate this software. Actual human intelligence is required to analyze and comprehend any data that we get from these solutions. So, if the organizations had some personnel doing the same job before manually what the software solution is supposed to do now, those jobs will become redundant. As a result, those roles might get obsolete. But the same person can be trained for the new roles which will be required to operate on the new system. Use the software, analyze the data and use or present the data.
But, depending on organizations size or existing workforce strength they will decide if they want to reduce the workforce. In my experience, in growing companies, this sort of IT solution does not cause any job loss, because, if they are growing, the cost savings come in form of operational efficiency and a reduced workforce. They can use the same enterprise-wide software and do their business pan America. Even they can leverage some features of the software for bigger operations. So any manual job which would have been necessary not never gets created.
Usually, jobs are not lost, but roles are. So, some roles will be replaced with an efficient software system. But new roles will come in. Like with introduction of Social media platforms, now there is a new role, social media manager (Casserly, 2012). So, there will be areas like the user of the system, analysts who will mine data and managers who will use the data to improve performance.
References:
Rotman, D (June,2013). How Technology Is Destroying Jobs. Retrieved from https://www.technologyreview.com/s/515926/how-technology-is-destroying-jobs/
Casserly, M ( May,2012). 10 Jobs That Didn't Exist 10 Years Age. Retrieved from https://www.forbes.com/sites/meghancasserly/2012/05/11/10-jobs-that-didnt-exist-10-years-ago/#3f2d33e457ba
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