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Hurdles a Project Manager faces

 

I have seen the problems in my projects too. The first problem is converting everyone in the team to follow one process. I work in an IT Service Company. And when the industry was the transition from the waterfall model to an agile scrum, I saw this over and over. People would come out without any experience in the agile scrum and faced a huge problem. They did not want to change or learn and adopt a new way of doing things. So, first, the managers had to learn scrum, get certified and then they started training tea members.

The second hurdle is also something I experienced in a project. In a few projects, customers could not give us clear requirements and the team did not really know what to deliver. Higher management actually came and joined the team, observed how we worked and what impediments we faced. This worked better than just our emails to management stating the challenges we were facing.

In IT services, people are the main resources, and we often see that the critical resources that are people, in this case, get deployed in critical projects. Project criticality depends on urgency, relationship with the client and on various other factors.

The fourth suggestion about deploying consigliere who would find out who is fighting you and who is supporting you is an alien concept in IT services industry, at least at the project level. The assumption is everyone in team is supporting and usually, we do.

 


As the author has described the story of the NY Police Commissioner making his top management understand the problems faced by subway users, it is understandable why that worked. In the projects I have worked in, we usually have experts, and some rookies too. The expert or pro usually guide the rookies. And most of the time the rookies do the heavy lifting. Mostly they are motivated and trying to prove themselves, so they give their best. Moreover, since we are talking about change, with newbies introducing them to a new process is not a challenge.

But when we deal with seniors, introducing them to change is a problem, since they get used to doing something, so change becomes hard for the veterans. But as it is mentioned, Younger team members may provide energy and optimism; veterans may provide insight from past experience (WSJ,n.d.). And if we consider only experts, we need to know what expertise they have. We need people with various skills for different roles in a project. So just finding experts may not help the project. Moreover, we need to train novices to develop future experts. The content knowledge necessary for expertise in a discipline needs to be differentiated from the pedagogical content knowledge that underlies effective teaching (Redish, 1996; Shulman, 1986, 1987). And as experts and novices work together, experts can teach the novices.

 

 

References -

How to Change Your Organization’s Culture.  Wall Street Journal. Retrieved from: http://guides.wsj.com/management/innovation/how-to-change-your-organizations-culture/

Retrieved on 10/14/2019. Retrieved from https://www.csun.edu/science/ref/reasoning/how-students-learn/2.html


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