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• What are the keys to evaluating the success of a project?

At the end of the project, there are few parameters the project team has to meet –

1.     Successfully contract closure – essentially delivering what was promising

2.     Releasing a project team – reallocating team members to new projects

3.     Final payment – receiving or making the final payment based on the role

4.     Post project evaluation or lessons learned – understand what could be improved and taking the knowledge forward for future projects

5.     Trust and alignment effectiveness – management evaluates the role of trust or result of lack of it and tries to understand what could have been done better.

6.     Schedule and budget management review of schedule and budget is done and areas of improvements are identified

7.     Risk mitigation – before the start of the project risks are identified, and the end of the project there needs to be a review of the risks which were identified and if anything was missed and how did the mitigation process work out.

8.     Procurement contracts – performance of suppliers and vendors are reviewed to determine if their contracts would be renewed

9.     Customer satisfaction – is very important and meeting customers’ expectations are just one part of it, there are many more components such as communication etc which plays an important role to meet customer satisfaction goals.

10.  Senior management – receives all the information sent to stakeholders regarding the project

11.  Archiving documents – All project-related documents are usually stored in a safe place, for future reference.

The project team has to successfully complete each step of these or whatever is applicable among these (Watt,2014).  

 

I think they did articulate the lessons learned. The teams captured what went well and why did those things go well. And as we see these can be applied to other similar projects, so these are transferrable. For example, the staff at one project, on the creation of smoke-free hospitals, reported that after they evaluated their project, they found that 595 indoor-smoking areas were removed during the first year of the project. Consequently, they used this positive outcome to reinforce efforts to make the hospitals smoke-free as well as to encourage other hospitals to implement such policies (Stillman & Spires, 2014).

 


The multidimensional Global Health partnership program the index was developed to assess the grantees and the feedback was provided by the program managers and mentors. The pro is the program manager and mentors had firsthand information and a better understanding of the process and outcome, so they would be able to judge better.

But if the judges are not the same people then the judgment might vary as all the success parameters are subjective and might vary based on the person.

I would have preferred quantitative type data where it would have easier to precisely understand who is better. For example, if something is good, it is better to know how good that thing is. And good/bad or any other qualitative parameter can vary based on the person's perspective, and these are not precise. That is why I would prefer quantitative measures, especially because hear success means securing financial support.

 

 

I do not see any problem in sharing the results with all grantees. The goals of these projects were primarily cancer and tobacco control projects. And if the end of the day sharing information helps the other teams to do something to stop cancer or stop people from smoking, that should be encouraged. And moreover understanding how technical assistance can contribute to their project, can and will help them better utilize the assistance.

I think the findings can be shared with other programs too, especially if those are health-related too, that way other can learn and adapt from these. My point is simple, these programs should help humanity to solve problems like cancer and should not be about coming up with a solution and generating profit. So, all these findings should be open-sourced so that anyone can benefit from these and better utilize the resources for better outcomes.

 

 

 

References -

Stillman, F. & Spires, M. (2014). Improving Successful Project Completion: Lessons Learned from the Global Health Partnerships Program. Health Affairs Blog.  Retrieved from: http://healthaffairs.org/blog/2014/02/24/improving-successful-project-completion-lessons-learned-from-the-global-health-partnerships-program/

Watt, A. (2014). Project Management. BCcampus Open Textbook project. Licensed under the Creative Commons Attribution 4.0 Unported License.


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