I have seen the problems in my projects too. The first problem is converting everyone in the team to follow one process. I work in an IT Service Company. And when the industry was the transition from the waterfall model to an agile scrum, I saw this over and over. People would come out without any experience in the agile scrum and faced a huge problem. They did not want to change or learn and adopt a new way of doing things. So, first, the managers had to learn scrum, get certified and then they started training tea members. The second hurdle is also something I experienced in a project. In a few projects, customers could not give us clear requirements and the team did not really know what to deliver. Higher management actually came and joined the team, observed how we worked and what impediments we faced. This worked better than just our emails to management stating the challenges we were facing. In IT services, people are the main resources, and we often see that the critical
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